Delight your customers
with awesome
Customer Support
Try it for free today No credit card required.
Desk.com is now offering a simplified pricing model to all customers. Find Out More
- "It was a revolution in our service and support culture."
- "We're finally able to support our customers confidently."
- "With everything that we do, Desk.com makes us better."
- "Desk.com took customer interaction to a new level."
Connect with your customers wherever they are.
Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere. Universal Inbox
No more e-mail overload. Desk.com's Universal Inbox is the smart, fast way to control customer service.
Chat
Connect with customers via a live chat on your web site. Customer requests route directly to your agents.
Phone
Managing phone support is a breeze with Desk.com. Track all incoming and outgoing calls. Drop nothing.
Work together. Anytime. Anywhere.
Desk.com's collaboration tools and mobile app means you can bring the best people in to solve any customer problem — whether a full-time support agent or your CEO.
Put a help-desk in your pocket. Support your customers anytime, anywhere with Desk.com Mobile. Mobile Agent
Go Mobile.
Whether you're on the road, down the street or just in the conference room — use your iPhone, Android or Blackberry to stay on top of customer issues, collaborate with your team, and track and reply to cases.
Work Together.
Be the customer service dream team with Desk.com. Send email notifications to team members whenever a case needs attention. Add private notes that only staff can see, and assign an owner to customer cases based on priority, agent availability and expertise.
Create the happiest customers on earth.
Desk.com's all-in-one customer support app has everything a small business needs to provide awesome customer service in the cloud.
Divide, conquer, wow.
Desk.com keeps your entire team in the loop. All the info everybody needs to wow your customers is always right at your fingertips.
Speed up your workflow.
Desk.com makes your life easier and lets you work faster. Spend more time on what you do best — making happy customers.
Automate awesomeness.
There's a rule for that! Create business rules to speed up and gain greater control of your customer support.
Say "hello" in 39 languages.
- English
- Arabic
- Chinese (Simplified)
- Chinese (Traditional)
- Czech
- Danish
- Dutch
- English (Australia)
- English (Canada)
- English (Ireland)
- English (New Zealand)
- English (UK)
- Filipino
- Finnish
- French (Canada)
- French
With multilingual customer support, you can support your customers in a language they understand. Multilingual Support
Help your customers help themselves.
The best kind of support is support that's not required at all. Seventy-two percent of customers prefer to answer their own questions, on their own schedule. Your customers can find accurate answers 24/7, so satisfaction goes up and ticket volume goes down. Support Center
Try Desk free. No Credit Card required.
Give Us A Call
We're ready to help you help your customers. Friendly, knowledgable people are standing by.
1-877-226-9212Thousands of companies are wowing their customers with Desk.com.
