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Features

  • Help customers faster.

    With out-of-the-box support you can manage cases and help customers faster than ever.

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  • Make better decisions.

    Bring all your data together and get the insights you need to make faster, smarter decisions.

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  • Help customers help themselves.

    Share your knowledge on a self-service site so your customers can find their own answers.

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  • Scale as you
    grow.

    Easily upgrade to Service Cloud when you need more capabilities and customization.

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Testimonials

  • Customer service with Desk.com is our secret recipe for success.


    Conrad Chu CTO & Co-Founder - Munchery Learn More
  • Desk.com lets us offer world class support with personality and soul.


    Patrick Cheeseman Head of Customer Experience - Hotel Tonight Learn More
  • With Desk.com, it's easy to get everyone on our team interacting with customers.


    Kenny Van Zant Head of Operations - Asana Learn More
  • With Desk.com, we let customers know they are heard.


    Jennifer Wentzel Community Support Specialist - Soundcloud Learn More
  • Desk.com helps us treat every customer like royalty.


    Alexis Chapman Director - Customer Operations - One Kings Lane Learn More
  • Desk.com helped us offer amazing service through 1,000% growth.


    Danielle Maveal GM - Social Good - BarkBox Learn More

Education

Make your agents more productive, integrate with back-office systems, deliver lightning-fast service, and more. Our customer support experts can show you how.

  • E-book

    The Handbook for Small Business Customer Service Managers

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  • E-book

    What Every Small Business CEO Needs to Know About Customer Service

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  • E-book

    The Startup’s Guide to Customer Service

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