Turn customer support into customer engagement.
Easily scale your service, and the apps and platforms connected to it, as you grow.
Integrate phone calls into Desk.com to serve your customers better and faster
Connect your telephony system directly to Desk.com.
Sense changes in customer health and recommend the right actions
Deflect your future tickets with contextual self-service answers.
Post your app reviews to Desk.com, automagically.
Analyze your company's customer data, including Desk.com cases, in one place
Increase efficiency and transparency between support, sales, and marketing
Manage All of Your Apps in One Place
Support your next generation customers by offering SMS support
Analyze and measure customer sentiment. React immediately.
With Campfire for Desk.com, teams are easily notified of your customers' urgent needs.
Desk.com Support Right Inside Your Gmail Inbox!
Connect and Engage with Your Website Visitors
Proactively engage with your customers to reduce churn and increase revenue
Advanced telephony functionality from Desk.com
The Integrated Customer Satisfaction Survey for Desk
Monitor All of Your Business Data from One Place
Unmask the Answers in Your Customer Service Data
Add your support team to every page on your site.
Seamlessly collect all of your communications in one place with Flowdock for Desk.com
Easily capture your customer form data directly into Desk.com
Play back user sessions before you respond
Create Engaging, Mobile-ready Online Surveys with Integration to Desk.com
Create online manuals, help docs, and user guides that integrate with Desk.com
Create step-by-step help and tutorials for your site or web application, without leaving it.
Cloud-based online community platforms for collaboration and engagement
HipChat for Desk.com supercharges real-time collaboration.
Support customers in your mobile app with in-app chat.
Help your customers help themselves with AI-powered, intelligent search
80% less negative reviews on the app store.
Create and view JIRA tickets from Desk.com cases and view Desk.com linked cases in JIRA.
Incorporate Desk.com information into custom email marketing recipes.
Support your customers with premium live chat.
Add and unsubscribe email addresses from your MailChimp lists, with MailChimp for Desk.com.
Get a better view of customer behavior.
Harness your data to predict, analyze, and drive customer behavior.
Telephony Technology that's Centered Around the Customer.
Customer satisfaction (CSAT), NPS and CES 2.0 survey for Desk.com
A text-enabled telephony system for Desk.com by OneReach.
PagerDuty for Desk.com immediately alerts your support team when systems go down.
Generate Desk.com Cases from IT Issues Detected by Panorama9
A seamless two-way sync between your CRM & other apps
Track customer needs in your development projects.
Customer Support Meets Customer Success
Instantly engage your support with voice and video through Quisbee for Desk.com
Have Desk.com contacts quickly sign documents online in RightSignature.
Supercharge your support agent productivity with the Desk.com integration to RingCentral
Sales and support teams can share a complete view of the customer with Desk.com for Salesforce.
View your critical e-commerce information in Desk.com
All your team communications, now including Desk.com cases, in one place
Bring powerful search to your Desk.com Support Center in minutes.
Integrate your phone interactions automatically with Desk.com to keep your entire customer history in one place.
Text message with customers from within the Desk.com Universal Inbox.
Supercharge customer interactions with actionable social insights and wow activities
Get more complete insights on customer engagement and health.
See everything about your project at once.
Twilio SMS for Desk.com allows support agents to stay on top of important issues in real time - from anywhere.
Improve your customer experience with integrated feedback.
Human-Powered Translation. In an Instant.
Take Social Support Even Deeper with Viralheat and Desk.com!
Post any message to any URL. Use Liquid to create dynamic content.
Bring e-commerce and customer support together
Manage your call center through a seamless and complete CTI integration
Connect Desk.com to hundreds of SaaS applications.
The Desk.com App Hub is your one-stop shop for
integrating Desk.com with leading apps and platforms
for one view of your customer. Integrations automatically
grow with you to Salesforce Service Cloud,
so you never need to re-invest or re-integrate.
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