Desk.com Blog

Learn customer support strategies from our customers, partners, and expert bloggers.

Alex Hisaka

Alex Hisaka works on the blog, SEO, social media, design and content on the Marketing team at Desk.com.

The importance of the customer lifecycle infographic

The proliferation of social media and mobile devices have completely changed how customers interact with a company. Today’s customers expect the best customer service and they want it from the channels they choose. The first experience your customer has with your company is critical. It can… Read more

Amazing Customer Service for Non-Profits

As a non-profit organization, you rely on volunteers and donations to support your cause. As such, delivering amazing customer service is just as imperative to ensure that you continue to receive the support your charity depends on. Read more

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