The importance of customer satisfaction can have a major impact on your business, and if you don’t start paying attention you’ll lose an opportunity to make a customer happy. To have an impact, your business has to find other ways to connect with people to inspire an emotional charged interaction. Continue reading
Social media video proved to be a significant driver for businesses after the viral success of the Old Spice campaign. Learn about the campaign and how its momentum influenced four small businesses to market themselves successfully through social media video. Continue reading
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