Author Archives: Bill Thompson

The Art of Excellent Customer Service 101: How to Hire the Right People

Posted on January 18, 2012 by Bill Thompson

All the cool/slick technology still is dependent on having the right people on the spot using it in such a way that it best represents your company. Continue reading →

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  • Customer Service Goes Beyond the Online Help Desk
  • March 15 is Cloudforce in San Francisco!
  • Ethical Community, an Eco-Friendly Marketplace, Focuses on Customer Service and Community
  • Showing more records on small screens, and few other updates
  • The Art of Excellent Customer Service 101: Basic Workflow

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