Maintain your customer service edge

The Blog is a storehouse of support guru best practices, infographics, and social media strategies that you can use to perfect your brand of hero-quality customer service.

Dylan Hafertepen

Dylan Hafertepen

Dylan Hafertepen is the User Experience Designer and Developer for's marketing team. His personal interests include collecting hobbies, looking good in shorts, and writing personal bios in the third-person. Has a New Look!

Today we’re celebrating’s new look! From our logo, to our website, to our blog, to our resources page, we’ve updated our brand to reflect the quality of our product. In the process we’ve added more details about our product features, clearer pricing information, and a brand-new resource center with free ebooks and getting started videos.

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