Maintain your customer service edge

The Blog is a storehouse of support guru best practices, infographics, and social media strategies that you can use to perfect your brand of hero-quality customer service.

Stuart Leung

Stuart Leung

Stuart Leung is the SEO Manager at Salesforce. He enjoys traveling, flavored lattes, basketball, content marketing, and suffers from prolonged #linsanity

Running a Small Business From a Smartphone

With apps such as Instagram, Shazam, Google Maps, WhatsApp, and Pocket, mobile applications have changed consumer behavior by simplifying tasks, providing near-instant information, and has pushed the boundaries of sharing. Instep with consumer-facing apps, the small businesses landscape has also changed. Now, running a small business from a smartphone is no longer a stretch, but… Read more »

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