One of the best ways to use social media and customer service is to listen to your customers. Treat each piece of information as a gift, because that’s exactly what it is. You’re getting valuable insight straight from the people who matter most – your customers. Avoid A Crisis You can avoid a crisis by… Read more »
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Trish ForantTrish is a Community Manager at Salesforce Marketing Cloud. With 15+ years of social media, marketing and PR experience, she brings a wealth of knowledge to the team. She's a mom, founder of eMailOurMilitary.com and a brand new resident of NC. Follow @@Dayngr |
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