Customer service is tough in any industry. However, companies and organizations that provide amazing service to every customer have a clear competitive advantage. Unlike differentiators of quality, innovation or price, great customer service is a differentiator that can’t be bought; it’s a competitive advantage that can only be earned. Not only can improving customer experience provide a means of differentiating your brand, good experiences lead to greater customer and employee loyalty, satisfaction, and retention, and a better bottom line.
To keep things in perspective, customer service quotes can be inspirational. Here are four of our “best” customer service quotes from our Slideshare:
Check out the full Slideshare of the best customer service quotes below: