Learn customer support strategies from our customers, partners, and expert bloggers.

Posts Categorized:Infographics

INFOGRAPHIC: Integrating customer service to every part of your business

In today’s hyper-connected world, it’s more important than ever to be a customer-centric company. When you put customers at the heart of your business, everyone at your company can work together more effectively and deliver amazing experiences every time. For fast-growing businesses, the benefits of collaborating across different departments to offer amazing customer experiences are… Read more »

The best places to start a new international business – revealed

Planning to venture into the international world of business but don’t know where to set up shop? Thanks to advances in modern technology, the world of business has expanded to more than just your home turf. Now businesses can collaborate and trade across continents with ease, which can help any small business become international easily. A new… Read more »

Crossing the generational divide: Providing customer service for today’s consumers (infographic)

Our new survey explores how different generations perceive and prefer to interact with your company’s customer service. And more importantly, we share how fast-growing companies can apply these insights to their support strategy. But even better news is that we’ve created an infographic highlighting the most important things you need to remember when supporting Millennials,… Read more »

The importance of the customer lifecycle infographic

The proliferation of social media and mobile devices have completely changed how customers interact with a company. Today’s customers expect the best customer service and they want it from the channels they choose. The first experience your customer has with your company is critical. It can determine whether they will become a life-long customer or… Read more »

Key Trends Facing Customer Service Organizations

Fact: The importance of the customer experience has risen. If you’re like most fast-growing companies, the odds are good if you’re already prioritizing customer interactions and satisfaction. According to Forrester Research, 43% of organizations report a correlation between improved Agent experience and better customer satisfaction outcomes. However, many companies face challenges when it comes to… Read more »

Get our latest e-book

Follow us on Twitter

Connect on Facebook

Watch us on YouTube

Get the latest

14 days free. No credit card required.

Try for free