The Desk.com Mobile Agent can now be accessed by Flex Agents making it possible to deliver whole company support from anywhere by anyone. Mobile flex usage works the same as desktop flex usage. Flex users access the mobile agent at http://yoursite.assistly.com/mobile. For more information on accessing the mobile agent, check out the Desk.com Help Center.
The update also adds compatibility with Android 4.0 (Ice Cream Sandwich).