The Queen’s stylist revealed this majestic fact recently:
“(The Queen’s shoes) have to be immediately comfortable . . . she does get someone to wear them. The Queen can never say ‘I’m uncomfortable, I can’t walk any more.’ She has the right to have someone wear them in.”
Obsessive Customer Service, you ask?
Bah, humbug — there is no such thing as obsessive customer service, even if the customer isn’t a Royal. You know that Elizabeth must very much appreciate the efforts of her shoe-wearer, who prevents blisters. Queen Elizabeth, after all, has walked for sixty years in service to her country.
Consider every one of your customers to be as important to please as Her Majesty, Queen Elizabeth, and you will never be considered obsessively customer-focused — just AWESOME.
Bonus Factoid:
Records of the Queen’s wardrobe are kept on a spreadsheet, which lists every item, date, time and details of the event to ensure the Queen will never use an outfit twice.
For example, the pair of her beautiful British-made Rayne wedding day shoes, pictured above. Hopefully the system worked, and she has not worn them again, say on a quick milk run to the local corner store.
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