While it may seem impossible for a small business to compete with major brands, we found two fantastic examples of businesses competing and gaining ground on organizations many times their size. Bonobos, a men’s fashion retailer, and Boloco, a Boston-based burrito chain, are both Desk.com customers. We asked John Rote, VP of Customer Experience for… Read more »
Posts Tagged: Boloco
Good customer support often starts with a commitment from the top. In this video, blogger and analyst Brent Leary talks with Desk.com customer John Pepper, co-founder of fast-growing company, Boloco. Boloco is internationalizing the concept of the burrito, with stores opening throughout the Northeast United States. In the incredibly competitive fast food landscape, Boloco has… Read more »
On the day of our launch as Desk. com, we arranged with our Boston customer, Boloco, to give away 1000 free burritos at three of their locations. Boloco’s is a popular Boston chain, and the response was amazing.