Desk

Ruby On Rails Engineer

San Francisco, CA | New York, NY

Desk.com is a fast-paced startup inside Salesforce.com, which means you get the best of both worlds: small teams, fun projects, and fast execution backed by the vast resources of a $3 billion company. We have the cool vibe of a startup and the dependability of an established player. We are headquartered in San Francisco and have really cool offices south of Market. Hopefully you're near us, but we have employees all over the world and we're looking for the best talent no matter where you're located.

We're looking for an experienced Ruby on Rails developer with top-notch software design and coding skills, ideally with knowledge of jQuery. Our stack includes Ruby, Rails, Javascript, ElasticSearch, and MySQL and we prefer generalists who have lots of successes at every layer of the stack.

What you'll be doing:

• Architect, build, test and refine new products and services
• Develop and expand infrastructure to process many millions of page views and transactions with fault-tolerance and predictability
• Tackle a wide variety of coding problems throughout the stack — we all work on everything
• Brainstorm and prototype new concepts and approaches fast. Turn prototypes into real things
• Troubleshoot and maintain production and testing environments. Contribute to diagnosing and solving performance issues whenever the occur
• Be a team player in a flat-structured, highly collaborative environment
• Make Desk.com a primary focus of your life

The ideal candidate:

• Ambitious, driven, and talented individual who wants to work on significant, game-changing problems
• Able to design and write well-structured, easily maintainable, well-documented code that balances beauty and pragmatism
• Strong knowledge of Ruby on Rails and strength in all the Rails fundamentals
• Demonstrable track record building distributed, clustered, high-throughput applications that can really scale
• Background in building highly scalable applications designed for n+1 clustering with minimal downtime
• Demonstrable knowledge of Javascript and CSS (preferably leveraging jQuery)
• Solid SQL skills, preferable with MySQL
• Experience squeezing out milliseconds out of rails to make blazing applications
• Ability to create well-designed API's — we'd love to hear about your favorites and why they are great
• Knowledge of search frameworks such as ElasticSearch
• Experience with user-centered interaction design
• Proficient in both Linux (production) and Mac OSX (development) environments preferred
• Familiarity with Amazon Web Services (EC2, S3, EBS, etc.) preferred

Desk.com is part of Salesforce.com, which has been recognized, for the fifth consecutive year in 2013, as one of FORTUNE's 100 best places to work.