Rave reviews for Desk.com

Desk.com is the problem–solvers benchmark for unbeatable customer service. Hear and read how the Desk.com faithful, from corner delis to corporate enterprises, upped their competitive advantage by becoming genuine customer service heroes.

Featured Success Stories

  • Desk gives us that beacon of information. It's the central point of anything support related.
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  • The biggest thing Desk.com did from the start was to deflect a lot of contact to the Help Center.
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  • Our customers support team spends all day in Desk.com and because they like to use it they deliver a better level of customer experience.
  • Our low merchandise return rate and high customer loyalty are a result of outstanding customer service, supported by Desk.com.
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  • It was a revolution in our service and support culture.
  • With Desk.com, we've seen definite ROI, specifically the cost savings of needing fewer customer service agents to provide even more responsive, intelligent service than ever before.
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  • This year we’ll save $60,000 by using Desk.com
  • I have everything I need with Desk.com. It is the central location for all the answers.
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  • Desk.com has allowed us to go from just a few of us answering customers to many of us and we all get to see our responses and track and measure them.
  • Desk.com helped us create a better experience for customers. The team can respond to cases quickly, efficiently and without sacrificing the personal touch so important to us
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  • You don’t drop a ball with Desk.com. We were able to get up and running in 48 hours. It’s been a godsend.
  • New hires have taken less than two weeks to get fully on-boarded. The easiest part of this is Desk.com itself, which is intuitive.
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  • I’m amazed by the difference Desk.com makes to sales conversions - we’re growing at an incredible rate of 70% year on year.

Featured Success Stories

Desk.com (intro heavenly pearly gate music) has changed how we do support in so many ways!
Set up was so easy! We were answering incoming emails within an hour.
Desk.com has turned us into customer service superstars.
Now we get a lot more done with less effort.
The cheese to our macaroni, constantly serving up the love!
Single biggest change in our organization that happened because of software.
It's a fantastic product.
Can't say enough good things about Desk.com
Our support staff is absolutely addicted to Desk.com.
Desk.com took customer interaction to a new level.
Desk.com gives us the flexibility to handle support our way.
This year we'll save $60,000 by using Desk.com.
Desk.com is streamlined and efficient, and the support team is great.
This year we'll save $60,000 by using Desk.com.
Desk.com not only looks fantastic, it works awesome too!
Desk.com is so good that I'm thinking of forwarding every single email in my inbox to it.
Managing multiple email and Twitter support accounts would be much more complicated without Desk.com.
A company like ours, with the customer at the center of everything, Desk.com fit right in with our thinking
We love Desk - and most importantly, so do our customers.
Desk.com is a fantastic tool for helping us wow our customers.
We're absolutely addicted to Desk.com.
It's the support product I always wanted and never knew existed.
We went with Desk.com and never looked back!
Across the board, Desk has improved the way we communicate with our customers.
Tried 'em all, Desk.com was hands-down the winner.
Desk.com had an instant impact on our business.
Desk.com helps DirecTV support customers on social media
We all love Desk.com here, and we love your support even more!
Our mission is high quality feedback. For customer support, we turned to Desk.com
Desk.com is head and shoulders above anything else.
Sets a great example for outstanding customer support.
Desk.com is a breath of fresh air in customer support.