Integrate with a growing number of applications and platforms. Upgrade to premium chat with Olark or Snapengage. Turn cases into trackable bugs with JIRA. Extend your support team with agents for hire from Metaverse Mod Squad. And that's just for starters. You can also connect your corporate systems directly to Desk.com — giving employees one unified application to deliver awesomely responsive customer service.
Integrate any website with Desk.com. Pass cases or customer information via URL to your web-based back-end order management, customer profile, or sales applications.
Integrate Desk.com customer service tools directly into your own apps.
Desk.com's APIs expose methods for showing customers, cases, channel interactions, and agents as well as methods for creating interactions. Our REST APIs allow you to retrieve cases for a particular customer, update a customer's information, and create new interactions, cases and customers.
We're ready to help you help your customers. Friendly, knowledgable people are standing by.1-877-226-9212