Desk.com makes it easy to create answers, organize them by topic, make them available to your support team as pre-written answers in multiple formats — or make them searchable on your web site.
Like your favorite online word processor or blog editor, Desk.com makes it easy to create articles using common styles, fonts, graphics, and hyperlinks — then organize your content by topic. Everything is available in Desk.com, and you can give editing rights to everybody or only specific users.
Put the best answers within arm's reach
Make all your agents as knowledgeable as your best agents.