Traditional support channels, in your inbox too!
Desk.com automatically sorts email inquiries into customer cases — each with an owner, a priority and a status. Net result: faster, smoother customer service.
Add live chat to your web site so customers can interact directly with your support agents on demand. Incoming chats appear in the universal inbox for rapid response.
Explore Other Desk.com Features
Give customers 24/7 access to answers and let your team edit the support pages on your web site.
Experience the full power of Salesforce.com directly inside Desk.com
Use your smartphone collaborate with your team, and track and reply to cases.
Stay on top of support by tracking the owner, priority and status of every interaction.