View and respond to all customer questions and inquiries from one spot: Desk.com's universal inbox. It's as easy to use as your own email inbox — just smarter. No more switching windows and tools to manage customer service.
Desk.com automatically sorts emails inquiries into customer cases — each with an owner, a priority and a status. Net result: faster, smoother customer service.
The beauty of Desk.com is that you can manage phone-based cases alongside email, social and chat. Seeing everything at a glance keeps you organized and in control.
Add live chat to your web site so customers can interact directly with your support agents on demand. Incoming chats appear in the universal inbox for rapid response.
Engage your community with discussion boards on your web site. The universal inbox allows agents to moderate and reply with authoritative answers.
We're ready to help you help your customers. Friendly, knowledgable people are standing by.1-877-226-9212