Connect your corporate systems directly through your Agent Desktop, giving your employees one unified application to deliver awesomely responsive customer service.
Salesforce.com
Desk.com provides two-way integration with Salesforce so that both your sales and support teams can seamlessly share a comprehensive view of your customer.
Integrations URLs
Integrate any website with Desk.com and pass any case or customer information through a URL to your back-end order management, customer profile, or sales web-based applications.
Google Apps
Seamlessly integrate your Gmail support accounts and bring emails right into Desk.com. Deliver service and support faster from the Google Control Panel alongside Calendar, Docs, and Gmail. Sign in with your Google credentials, no additional login required.
API
Integrate Desk.com customer service tools directly into your own application. Our REST APIs allow you to retrieve cases for a particular customer, retrieve or update a customer's information, and to create new interactions, cases and customers.
Even More Chat Services
Do you already use Olark, LiveChat or SnapEngage? We've partnered with these great products to help you turn chats into Desk.com cases without anything falling through the cracks.
GetSatisfaction
Harness the power of Get Satisfaction customer-driven communities and double down on self service and case reduction.