Anywhere, anytime support.

With the mobile app, you’re always connected to customers. Whether you’re in a meeting or on the road, you can stay on top of issues, collaborate with your team, and reply to cases.

Mobile Support

Help customers wherever you are

Respond to customer requests, and collaborate with your team from anywhere. The sleek, intuitive interface lets agents support customers faster and be more productive than ever.

Support for a wide range of devices:
  • iPhone
  • iPad
Download for iOS
  • Android
  • Android Tablets
Download for Android

Airtight case management on the go

Reply by Email

Quickly respond from anywhere

Resolve cases from email notifications without logging into Easily escalate high priority cases or leave a note for other agents — all from your e-mail.

Mobile Self-Service

For on-the-go customers

Your customers are mobile and their support experience needs to be, too. Templates make it easy to create a mobile-optimized support center, so customers can get the information they need from their phones and tablets.