Support To Go
You are everywhere
Mobile support is a key part of Desk.com's "Never Let a Customer Fall Through the Cracks" philosophy. Use our mobile app to track, respond and even re-assign cases while you're on the move. Easily. Smartly. Quickly.
Use your iPhone, Android or BlackBerry (or any other modern smartphone with HTML5) to stay on top of customer issues, collaborate with your team, and track and reply to cases.
Support for a wide range of devices:
- Android Tablets
Airtight case management on the go
Reply by Email
Easily respond to cases wherever you are
With Reply by Email, you can respond to cases from an email notification without logging into Desk.com. Respond to customers on the go. Easily escalate high priority cases. Leave a note for other agents — all from your e-mail. Quick and easy.