10. Affordable Help Desk Pricing

Whether you’re a small business or a growing company with complex support needs, simple pricing lets you put the focus back on delivering the best customer service possible.

Our new Starter Plan lets smaller support teams take advantage of Desk.com’s basic features to start providing their customers with Self Service and allowing their agents to collaborate on customer Cases. At just $27 per year, your business can provide up to three agents with the tools they need to get organized with email and begin collaborating with each other.

If you’re ready to take your customer service to the next level, you will want to choose the Plus Plan. The new Plus Plan gives growing customers the full Desk.com package to design customized branding, build sophisticated workflows and automate daily tasks. The best part is, it’s even more affordable now than ever. We lowered our monthly subscription from $49 per agent to $39 per agent. If you decide to prepay for an annual subscription of Desk.com, the price of each agent drops to just $29!

Check out this comparison guide to learn more about each option →

Customer WOW is about being flexible and exceeding customer expectations—so we make it easy to get all the help desk tools you need, when you need them. Scale up and down painlessly. We are happy to pass along these affordable prices to you as we continue to innovate and reduce our pricing. To learn more about our new pricing, check out Desk.com’s Pricing page.

Key benefits of help desk pricing:

  • 14-day unlimited free trial
  • 2 Plans: the Starter Plan (limited Desk.com features at $27 a year for up to 3 agents) and the Plus Plan (full Desk.com experience at $29 per agent per month)
  • Flex (Part-Time) Agents are $1/hour
  • Add or remove Agents easily; pro-rated usage by month
  • Online payments, month-to-month billing with major credit cards, cancel any time
  • No long-term contracts or obligations
  • No complicated plans or tiers
  • 90-day money back guarantee

Delight your customers with
awesome Customer Support

Give Us A Call

We're ready to help you help your customers. Friendly, knowledgable people are standing by. Contact us.

1-877-226-9212

Give Us A Call

We're ready to help you help your customers. Friendly, knowledgable people are standing by.

1-877-226-9212