This guide breaks the research down and makes it easy to find the right customer solution that's right for your business.
In this guide, you'll learn how to address the challenges of a disengaged workforce by baking a long-term, customer-centric company culture into everything you do.
From Twitter etiquette to techniques to increase your following, we've covered it all in this helpful Twitter guide for business. Make sure to read this before you start using Twitter for your business.
Is it really possible to serve customers in 140 characters or less? Yes. Smart companies are dominating their markets by dominating Twitter. This e-book will give you all the info you need to be one of them.
Learn how to use social media for customer engagement and crisis management and more in this free guide.
In today's business world, one item is inevitable that all organizations will most likely face: dealing with unhappy customers on social media. The real test is how organizations handle these particular situations.
Whether you're a growing company and need to find a more sophisticated system or you're just starting out and want to learn about customer support apps, this ebook will serve as your essential guide for picking the perfect app.
Having a social strategy is key and it gives you the opportunity to get ahead of your competitors as long as you have a thoughtful and strategic social media plan for marketing and beyond.
Get the low-down on what key features make a Social Help Desk and why your business needs to upgrade today.
This ebook was written to help small and medium ecommerce companies fully tap the power of awesome customer service.
DealerFire wanted to find an efficient and cost effective solution to manage customer support and their Twitter presence.
The essential first steps so your team can work efficiently and productively in the system.
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