Desk

Deliver amazing customer service in real time with LiveChat and Desk.com.

Amazing support starts here!

Customers who visit your website have lots of questions—about products, services, warranties, and support. They call. They email. They ask questions before they buy. And after they buy. Today’s customers expect answers immediately.

Using LiveChat turns your website into an interactive powerhouse! Your sales and support teams can field customer questions in real time and never leave a customer without the information they need. LiveChat makes you stand out from the crowd and deliver awesome service and support! It also makes your customers smile!

What LiveChat + Desk have to offer

You can easily add live chat to your website and to your Desk.com help center. In minutes, start solving customer issues and answering questions during real-time chat sessions. Turn any chat into an Desk.com support ticket directly from the chat window. Whenever your agents are unavailable, LiveChat will take a message from the customer, along with their email address, and turn it into an Desk.com ticket for your team to address when they are back online. This way, no customer request falls through the cracks.

LiveChat adds so much:

• Simple to use and easy on the eyes.
• Supports sales and increases online conversions.
• Helps you maintain the quality of online communication.
• Available as web-based, desktop and mobile apps.
• Customers love it.