Outsource your support team to Metaverse Mod Squad, the engagement specialists for the 21st century customer.
While customer interactions of yesteryear were one-on-one affairs, today’s customers can share experiences on websites, blogs, and social networking sites. They can sing your praises from the digital rooftops or incite a virtual mob. You need an outsourced customer support team that is professional, smart, and savvy enough to handle the 21st century customer. Enter Metaverse Mod Squad.
From its 24/7 operation center in Sacramento, California, office in Brooklyn, New York, and with its remote teams of agents, Metaverse Mod Squad manages customer relationships via ticket, email, live chat, and telephone.
The company also engages in brand conversations on social networking sites like Twitter and Facebook, reporting issues, trends, and metrics, and escalating critical issues to stakeholders. Metaverse Mod Squad provides foreign language support and localization as well.
We're ready to help you help your customers. Friendly, knowledgable people are standing by.1-877-226-9212