The information we gather from customers enables us to personalize and improve our services. We collect the following types of information from our customers:
We may receive and store any information you enter on our website or provide to us in any other way. The types of Personal Information collected include your full name, email address, IP address, browser information, username, password and any other information necessary for us to provide our services. You may choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features.The Personal Information you provide may be used for such purposes as responding to your requests for certain services, customizing the content you see, and communicating with you about new services.
For purposes such as improving personalization of our service, we may receive information about you from other sources and add it to your account information. For instance, as part of the configuration of Desk.com, your account administrator may provide information about you, in order to help you make best use of our system.
Personal Information about our customers is an integral part of our business. We neither rent nor sell your Personal Information to anyone. We share your Personal Information only as described below.
Your Desk.com account Personal Information is protected by a password for your privacy and security. You need to ensure that there is no unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account.
Desk.com endeavors to protect user information to ensure that user account information is kept private, however, Desk.com cannot guarantee the security of user account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
Desk.com allows you to access some or all of the following information about you and in certain situations, updating that information. This list will change as the Website changes.
If you are not the account administrator for the Desk.com services, you may need to consult with your account administrator to view and/or update this information.
As stated previously, you can always opt not to disclose information, even though it may be needed to take advantage of certain features of the Website and services.
You are able to add or update certain information on pages, such as those listed in the "What Personal Information Can I Access" section above. When you update information, however, we often maintain a copy of the unrevised information in our records.
Desk.com accounts may be deactivated by the billing administrator for an account, at which point the account and the data stored therein is treated in accordance with our Deletion Policy.
If you are not the administrator of your Desk.com account, please consult your account Administrator for updating or removing your account.
Our site and the services available through Desk.com are not intended for children under the age of 13. Desk.com does not knowingly or specifically collect information about children under the age of 13 and believes that children of any age should get their parents' consent before giving out any personal information. We encourage you to participate in your child's web experience. Desk.com recommends that parents use Internet filtering technology to supervise their kids' access to the Internet.
If you have any questions or concerns regarding privacy on our Website, please send us a detailed message at email@example.com. We will make every effort to resolve your concerns.
Effective Date: Nov 5, 2012
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