Help customers wherever you are
Respond to customer requests, and collaborate with your team from anywhere. The sleek, intuitive interface lets agents support customers faster and be more productive than ever.
Support for a wide range of devices:
Reply by email
See what's helpful
Resolve cases from email notifications without logging into Desk.com. Easily escalate high priority cases or leave a note for other agents — all from your e-mail.
For on-the-go customers
Your customers are mobile and their support experience needs to be, too. Templates make it easy to create a mobile-optimized support center, so customers can get the information they need from their phones and tablets.