123 Form Builder helps you build a wide range of online forms in minutes and turns them into Desk.com cases. No coding skills required.
123 Form Builder provides top-notch features and great ease of use.
- The drag and drop editor comes with 180+ form templates and 25+ form fields.
- Notification settings let you set up multiple recipients, send custom confirmation messages, enable PDF or SMS notifications, and more.
- You can integrate 123 Form Builder forms with 30+ third party apps (including email marketing, CRM, and project management) and receive payments through 10+ payment processors like PayPal, Stripe, and Authorize.net.
- Forms can easily be styled and branded to match your company image.
- The application comes with advanced security and customer support through email and live chat.
Integration with Desk.com transfers data from your web forms to your Desk.com account whenever a customer fills out a form, making it easier to manage requests. Both platforms are easy to use, so you don’t need to be tech-savvy.
Your support team will be up to date with customers’ requests and their work will become easier:
- Forms can be published anywhere on the web and entries are sent instantly to Desk.com as cases.
- Customers can send their requests from anywhere on the web in seconds.
- Support tickets can be automatically assigned to specific agents and sent to specific groups.
- Settings such as Type, Status, and Priority can be configured through the integration.
- Values for both default and custom fields, as well as labels, can be passed through the integration.