Aha! is trusted by more than 100,000 company builders to link strategy to the team's work, create visual roadmaps, and manage ideas.

Aha! is the world's #1 product roadmap software and one of the fastest-growing companies in the U.S. Building products is invigorating and product managers should be the happiest people on earth.

Great ideas come from everywhere. Drive innovation by giving everyone a seat at the table — crowdsource ideas with an Aha! Ideas Portal.

With the Aha! and Desk.com integration, you can start capturing actionable feedback in a central place.

Collect new ideas — Empower your support agents to capture and relay feedback to the product team.

  • Create a new idea in your Aha! Ideas Portal from a Desk.com case
  • Link an existing idea to a Desk.com case

Manage existing ideas — Provide your product team with easy access to key feedback details within Desk.com cases.

  • View links to Desk.com cases from the idea details in Aha!
  • Prioritize ideas by objectively scoring them using an Aha! scorecard

     

Communicate status — Automatically promote the best ideas into features, allowing customer feedback to flow directly into your roadmap.

  • Promote the best ideas to your roadmap
  • See the status of ideas in Desk.com

Build products that customers love and be happy doing it.

Sign up for a free 30-day trial at https://www.aha.io/

Find more Aha! resources at

https://support.aha.io/hc/en-us/articles/115003834266