Transform into your Marketplace eBay and Amazon CRM with ChannelReply.

ChannelReply turns your account into a powerful eBay and Amazon message management tool. Keep your customers happy and your support efforts organized, so you can focus on what you do best — selling. 

Our app makes it easy to answer all of your eBay and Amazon messages without leaving Each ticket comes with all the data you need to provide effective support, including:

  • eBay Buyer User ID / Amazon Customer Name
  • eBay Listing Item Title / Amazon ASIN Number
  • eBay Listing Item Number / Amazon Listing Name
  • eBay Listing Hyperlink / Amazon Listing Hyperlink
  • eBay Order ID / Amazon Order ID

You’ll also receive crucial notifications from Amazon and eBay, such as:

  • eBay and Amazon Returns
  • eBay Resolution Center Cases and Amazon A-to-Z Claims
  • eBay and Amazon Action Items

ChannelReply tracks all conversations as threaded support tickets, so you’ll never lose track of a discussion again.

Why spend all day switching between windows and apps when you can have everything in one place? Use the power of to make Amazon and eBay message management a breeze.