Instabug is the easiest way for your mobile users and beta testers to report bugs and send feedback about your mobile app directly from their devices. All they have to do is to SHAKE their device and we do the rest! We capture a screenshot that they can draw on and capture all device details in the background. All the info is sent automatically with each bug report: OS, device, memory, battery, app version, network & WiFi status, console log and most importantlyuser steps.
Integrating Instabug with Desk.com gives your support team viewing the Agent Inbox all the details they need with each ticket to fully understand the problem, eliminating the need to go back to your users to ask for more info. With this integration, your bugs and users’ feedback can be converted to Desk.com support tickets with just a click!
Check out a video of Instabug in action here.
- Create an account on www.instabug.com. It’s for free!
- Download and integrate our SDK (iOS or Android) from the SDK tab. You only need to add 1line of code in less than 60 seconds to get the SDK up and running into your app.
- Open App Settings > 3rd Party Integrations > Add new > Choose Desk.com and enter your details.
- You get a free 14days trial on our Silver package when you first signup so don’t forgot to activate your plan to continue using your Desk integration.
Please feel free to firstname.lastname@example.org if you have any questions.