You can easily add live chat to your website and to your Desk.com help center. In minutes, start solving customer issues and answering questions during real-time chat sessions. You can easily add LiveChat to your website and to your Desk.com Support Center. LiveChat will save the chat conversation from the customer, along with their email address, and turn it into a Desk.com case for your team to address when they are back online. You can be confident that every case is fully tracked and no customer issue falls through the cracks.