Take calls directly in Desk.com. Automatically identify customers and synchronize call history, voicemails, and recordings.

Parakeet is a cloud phone platform, designed from the ground up for modern teams, seamlessly integrated with your favorite apps, and endlessly flexible through our open API. Parakeet enables customers to significantly streamline their calls and texts by automatically surfacing information about your customers in real time during the call, and synchronizing call logs, voicemails, and recordings to your favorite platforms.

Our Desk.com integration combines instant identification of customers stored in Desk, automatic case creation for calls, and surfacing of relevant information from your CRMs and e-commerce platforms to enable your team to handle customer calls better and faster.