Teckst is the easiest way for companies and customers to communicate via text message. Seamless integration with Desk.com opens up a new channel of communicating from within your Desk.com Universal Inbox.
- Teckst is approved by the FCC and all national carriers like AT&T and Verizon
- Texts from customers go directly from their mobile phone to your Desk.com Universal Inbox
- Agent replies go directly to the customer as text messages
- Customer name, number and email pre-populates for easy linking to customer files
- Easily assign texts to agents, set up auto-replies, and use macros
- Works great with the Desk.com Mobile App