Teckst brings the most preferred method of communication on Earth to your customer care team.

Teckst is the easiest way for companies and customers to communicate via text message. Seamless integration with Desk.com opens up a new channel of communicating from within your Desk.com Universal Inbox.

  • Teckst is approved by the FCC and all national carriers like AT&T and Verizon
  • Texts from customers go directly from their mobile phone to your Desk.com Universal Inbox
  • Agent replies go directly to the customer as text messages
  • Customer name, number and email pre-populates for easy linking to customer files
  • Easily assign texts to agents, set up auto-replies, and use macros
  • Works great with the Desk.com Mobile App