Desk.com Blog

Learn customer support strategies from our customers, partners, and expert bloggers.

Alexa Lemzy

How to keep up with your customers' need for speed

How to keep up with your customers' need for speed

The two most important factors in customer service are speed and quality. One doesn’t work without the other. It’s useless trying to solve a customer’s problem in record time if the solution isn’t thorough and the customer will just end up back in the service queue in a week’s time. Small… Read more

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