Desk.com Blog

Learn customer support strategies from our customers, partners, and expert bloggers.

Anna Johansson

4 ways you can offer more responsive customer service

4 ways you can offer more responsive customer service

Customer service plays an integral role in success for small businesses that want to compete with larger brands. However, most companies don’t prioritize responsiveness nearly as much as they should. In today’s marketplace, customers expect businesses to deal with them promptly and efficiently.… Read more

Late paying customers? You need a safety net

Late paying customers? You need a safety net

Cash is king in the business world, which can be somewhat problematic for small business owners who aren’t always as liquid as they’d like to be. While one late payment from a customer might not be a big problem, multiple delinquent invoices can cause major cash flow problems and seriously disrupt… Read more

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