Every day at Desk.com, we strive to make our customers happy and successful. Of course we do the *standard* things a customer service team should do — answer questions quickly, listen with an empathetic ear, and make sure we give customers the right help as needed. Read more
Cesar Arreola is the Head of Customer WOW at Desk.com and helps customers maximize their success through the use of technology. He has worked with several technology startups and has focused on improving customer engagement.