Desk.com Blog

Learn customer support strategies from our customers, partners, and expert bloggers.

Elvis Greer

Elvis is a Product Marketing Manager at Desk.com. He loves working with the product team and is obsessed with customer feedback.

Desk.com Business Insights chart

Nothing says “I love you” like new features

At Desk.com we love our customers. One of the ways we show it is by continually adding new features and functionality that makes it easier to provide awesome customer support. This month, we’re beefing up our Next Gen Agent integrations capabilities, giving you much more insight into your self-… Read more

Three Secrets to Customer Service Success for SMBs

Successful SMBs (Small and Medium-sized Businesses) can clearly answer this fundamental question very early on: What do we care about most? And, while many SMBs are focused on acquiring new customers, keeping new customers is actually more important. In fact, SocialMediaToday references several… Read more

Get our latest e-book

Follow us on Twitter

Connect on Facebook

Watch us on YouTube

Get the latest