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Katy Dormer

Katy leads’s marketing organization and is responsible for driving market leadership, awareness, demand generation, strategic events and communications. Katy is a movie buff, with a particular affection for The Godfather. She believes there's a lot to learn about how to treat - and not treat - your customers from mafia movies.

5 ways customer service fuels marketing

Marketing has come a long way since the Don Draper days of three-martini “business” lunches and spending budgets without a clear picture of the return on investment. But let’s flash-forward to today’s reality, where data is the bread-and-butter of any modern marketing department. We want those… Read more

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