Desk.com Blog

Learn customer support strategies from our customers, partners, and expert bloggers.

Larry Alton

Larry Alton is an independent business consultant specializing in social media trends, business, and entrepreneurship. Follow him on Twitter (@LarryAlton3) and LinkedIn.

How your office design can improve customer service

How your office design can improve customer service

There are many ways to increase the quality and value of your business’s customer service, including both direct and indirect strategies. Direct strategies include actions you take to directly improve the customer experience, such as offering compensation for guests who have had a bad experience,… Read more

4 things quality content can do for your customers

4 things quality content can do for your customers

Everyone knows by now that quality content is key to improving your online presence, helping your SEO, and enhancing your digital marketing strategy. But most importantly, it lets you reach out to your customers on a more personal level. If you leverage content just right, you can benefit your… Read more

Get our latest e-book

Follow us on Twitter

Connect on Facebook

Watch us on YouTube

Get the latest