It’s the million dollar question—how can I get more from my team? How can we provide even better and faster support without expanding? There are some relatively simple things you can do to truly get the most out of your customer service team. Here are our tips on how to accomplish it: Get… Read more
A true jack of all trades, Mike does everything! He builds websites, blogs, does support, plays the drums and even just published a book! He spends his days helping Desk customers get the most out of Desk and has resolved tens of thousands of cases in his tenure on our support team.