Desk.com Blog

Learn customer support strategies from our customers, partners, and expert bloggers.

Scott Hargroves

Scott Hargroves is the Customer WOW Specialist at Desk.com. He works on the support team and helps provide the best possible experience for customers.

Auto-acknowledgement emails just got super easy

Auto-acknowledgement emails just got super easy

Have you ever thought "wouldn't it be great if you could make a sweet looking Auto-Acknowledgement Theme, that is on brand, yet just pops, and takes less than a minute to make from start to finish"? Customers often ask the Desk.com support team for help editing the design of their Auto-… Read more

Customize your email reply theme to match company branding.

Customize your email reply theme

Customers often ask the Desk.com support team for help editing the design of their reply themes. This can mean anything from simple color changes all the way to adding a company logo, so their customer service and support emails match the company branding. Great idea!  Read more

Get our latest e-book

Follow us on Twitter

Connect on Facebook

Watch us on YouTube

Get the latest