Desk.com Blog

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Thomas Stachl

As a self-taught web developer and script-artist Thomas is currently working for Desk.com as a Technical Consultant and Integration Specialist. This allows him to play with the latest technologies in the industry as well as advocating for the customers and partners needs. If he's not in front of his screen, you'll find him following his passion for dancing and fitness. Every year he spends a few weeks in the Austrian Alps ski mountaineering and recharging his batteries with the best powder the winter season has to offer.

Text messaging is changing the customer service game.

Change the customer service game with text messaging

"Out of the world's estimated 7 billion people, 6 billion have access to mobile phones. Far fewer — only 4.5 billion people — have access to working toilets." That powerful statistic from a U.N. World Water Day article on time.com not only opened our eyes to a shocking crisis in global sanitation… Read more

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