Keeping customers happy is crucial for business success. After all, loyal customers are worth up to 10 times as much as their first purchase. With sales teams focused on new business, it’s important for service teams to keep customers satisfied and loyal to ensure repeat purchases.
Customer service is also a great way to differentiate yourself from the competition. Happy customers help build your brand and grow your business, but how do you create a memorable customer service experience that leads to growth?
We’re teaming up with the Small Business Administration on Thursday, June 23, to share five tips for providing an outstanding customer experience that keeps customers coming back for more. It’s an action-packed session you won’t want to miss.
Register today. We look forward to having you there!