It’s important for every business to prioritize its customers—but for startups, it’s crucial. Fortunately, creating an exceptional service experience is something startups can do with just small investments in resources and time, and the resulting ROI is worth it. After all, everyone appreciates the value of a good service interaction.
Join us for the afternoon of June 25th for the the Desk.com Startup Summit at Galvanize in San Francisco to learn how to use customer service to differentiate your company, strengthen your brand, and compete with larger companies. At the summit you’ll:
- Hear from industry experts and other startups who’ve successfully put the customer first.
- Find out how to turn every customer service interaction into an opportunity.
- Learn best practices and network with other Bay Area startups.
Here’s the agenda for the afternoon:
11:30 am: Registration opens, lunch served
12:30 pm: Welcome
12:45 pm: Fireside chat with David Chang, Chef/Owner of Momofuku and Leyla Seka, SVP and GM of Desk.com
1:45 pm: VC Insights: Why the customer experience matters for investors, featuring Sequoia Capital, Norwest Venture Partners and Silicon Valley Bank
2:45 pm: Break
3:00 pm: The startup way to customer service, featuring Asana, The Fruit Guys, Luxe and Pebble
4:00 pm: Integrated philanthropy: How to build a strong company culture and give back at any stage featuring Sama Group, Surf for Life and Galvanize
5:00 pm: Happy hour and networking reception
Happy customers are loyal customers. Register now (insert URL) and join us on June 25th to learn how to turn yours into fans for life.