Success Center

Find tips and best practices for making awesome service your secret ingredient.

5 tips for choosing the right customer service technology

Join and Customer Service Labs as we explore how companies can build their customer service groups from the ground up or strategically reinvent their support to match rapid growth and demand. Get tips for choosing the right help desk solution to help your business offer amazing support.

The impact of customer satisfaction on your business can’t be underestimated. Whether customers want to communicate through email, social, or phone, you need to be ready to provide them with excellent customer support. That’s why it’s critical to find the right technology to help you manage inquiries and keep customers coming back for more.

Get 5 tips for choosing the right help desk solution for your business from our customer service experts — Sophie Conti, Founder, and Eric Hallquist, Senior Consultant, have a decade of experience helping companies like Etsy, Leap Motion, Moo, Minted, One Kings Lane, and Zoosk build world-class customer service centers.


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