Success Center

Find tips and best practices for making awesome service your secret ingredient.

Improve agent productivity with Next Gen

Hear from the product lead for Desk.com's Next Gen Agent, and learn how it helps our customers reduce support costs and increase agent productivity. Get a sneak peek at how we're planning for the future of customer service.


Our customers typically see 70% business growth during their first year using Desk.com. How does Desk.com help? One of the ways is the Next Gen Agent Console. It’s been 6 months since its release and we want to share how it helps our customers thrive. The new interface was built from the ground up, and is designed to scale with your business and make integration easier than ever.

 

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