Success Center

Find tips and best practices for making awesome service your secret ingredient.

Increase customer loyalty with's Business Insights

Hear how Branchfire, maker of the popular iPad productivity app iAnnotate PDF, uses to drive innovation and maintain high customer engagement.

In this webinar, you'll hear how Branchfire:

  • Engages customers on every channel with
  • Views support as a value center, not a cost center
  • Uses's Business Insights to understand customer needs
  • Analyzes customer service data to determine which new features to focus on,
  • Recognizes patterns in customer behavior, and develops closer relationships with its customers


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