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Learn how small business Udemy took its customer service global

Join us to hear from Alex Mozes, Director of Customer Support at Udemy. He'll explain how customer service helped their small business go global.


Taking your small business global is a key strategy for growth. Hear how Udemy, now the world’s largest destination for online courses, training, and tutorials, grew their business around the world using Desk.com for customer service. Udemy combined the power of Desk.com with partners from the Desk.com App Hub to drive innovation and maintain high customer engagement while growing fast. Using the multilingual capabilities of Desk.com, the Udemy support team was instrumental in the business strategy to go global.

 

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